Updated Information about our Supply & Service

NO NEW ENQUIRIES for Installation Work - See update below

Showroom window open for CollectsShowroom window open for CollectsShowroom window open for Collects

VISIT US IN OUR SHOWROOM!

Contact Us

For quote requests and enquiries, please email sales@windowwarehouseqld.com.au or phone 3343 7988 or visit our showroom.

Deliveries & Installation Work

Deliveries and installations are continuing as scheduled.  As always we will contact you prior to the delivery or installation, and of course let you know if there are any delays.

The building industry is experiencing unusually high demand and still suffering staff shortages due to Covid and flu virus’.  The lead times of our suppliers are extending.  Most products now have a 6-7 week lead time, Breezway louvres are at 10 weeks and installation work (already quoted) is about 10-12 weeks.

While we do everything we can to schedule an accurate date and confirm the delivery two days prior, there can be last minute delays (due to absenteeism).  In most cases, this is only a single day delay and as soon as we are aware of this, we will communicate any changes.

If you have any issues with delivery or products, please contact us as soon as possible so we can follow this up for you.

Stock Windows & Doors

For your smaller renovation projects, we have a healthy stock of sliding windows and sliding doors in our warehouse (rated to N2 for the Brisbane Metro area).  For more details on colours and sizes, please refer to our stock page.

No New Enquiries for Installation Work

Unfortunately with the current climate we have ceased taking on new enquiries for installation work, for the interim.  This is to allow us to catch up with our current work load.  We apologise to anyone in our area wanting an on site quote.  Please check back here in the future to see if this has changed.  Our expectation is that this will continue until the middle of the year.

If you already have a quote and would like to go ahead with the installation, we are happy to schedule you in.  The lead time is around 10 – 12 weeks.

Last Update: 25th May 2022

Please remember that the situation may change rapidly, and a decision might be made by an authority that may be out of our control which may affect your order.  We ask for patience and understanding if this occurs.

Rest assured, our workers will not knowingly present to work, on site, or at your premises with any known symptoms associated with the COVID-19 virus or if they have had any contact with the virus.

We also respectfully ask that if you are collecting your products from our warehouse or we are visiting your home, and you have had any contact with COVID-19 or you are sick, that you please contact the office to organise alternative arrangements.

We thank you for your co-operation and understanding.

Michael and the Team at Window Warehouse

COVID-19 IMAGE

Window Warehouse & COVID

Window Warehouse takes the health and well-being of staff and customers very seriously and wish to offer you some comfort in how we are approaching business during this COVID -19 environment we are experiencing.  We are taking measures in all areas of our business through implementation of hygiene policies and by following the advice from the relevant health and government authorities.